Are You at Risk for Chlamydia?

Chlamydia is one of the most common diseases that you can get from sexual contact. The Center for Disease Control (CDC) reports that teenage girls are at the greatest risk of infection.
Since most women do not show signs of being infected, many do not seek care. If not treated, Chlamydia can reduce your chances of getting pregnant or cause problems during your pregnancy. It can also cause serious health problems in babies born to mothers with this disease.
Women who are under 25 years of age and sexually active are at risk. They should be tested at least once a year. Talk to your Primary Care Provider (PCP) if you think you may be at risk.

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What is ProVantage?

The Upper Peninsula Health Plan uses a pharmacy plan called ProVantage. ProVantage has a list of medicines we cover with a prescription. You can call ProVantage at 1-800-784-0881 to make sure your medicine is covered. If your medicine is not on the list, your doctor will have to request approval. All generic medications are covered with a prescription. The Food and Drug Administration (FDA) requires generic drugs to be the same, chemically, as the name brand.

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A newsletter for Members of the Upper Peninsula Health Plan.

Do You have a Concern?

If you are unhappy with Upper Peninsula Health Plan (UPHP) or your health care, call UPHPs Customer Service Department. We will answer your questions or try to help solve your problems. If you still have concerns, you  can file a formal complaint. The Customer Service Department will look into your concern and contact you within 15 business days. If a 15-day timeline would endanger your life or health, your doctor can request an expedited process. UPHP will make a decision within 72 hours. If you do not agree with our response, you will be told of your rights and the steps to appeal or grieve your concern. For more information please see your member handbook.

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228 West Washington Street
Marquette, MI 49855
Phone: 906-225-7500
or 800-835-2556
       Choice and quality care
                 from a local homegrown
                             health care network

Customer Service 1-800-835-2556

Do You Need to see
a Specialist?

You must have a referral from your Primary Care Provider (PCP) in order to see a doctor who is not your PCP. If you don’t, you may be responsible for that visit Also remember to take your Medicaid and UPHP cards with you whenever you see a doctor. This will help to prevent problems or delays in getting the care you need. There are certain services and doctors that do not require a referral. Refer to page 12 of your Member Handbook for more information. Contact UPHP Customer Service if you have any questions.

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