Web Privacy Policy

Using the internet to communicate with the Upper Peninsula Health Plan (UPHP) is completely voluntary.  If you choose to communicate with the health plan via the internet by sending us electronic email (e-mail), you should read the statement below.  You can browse the website anonymously.  UPHP does not collect any information when you visit the website.

Information That We Collect When You Communicate With Us via the Internet

UPHP is committed to protecting the privacy of personal information that you provide to the health plan via the internet.  All information is protected by our privacy policies, which we periodically review and update.

If you choose to communicate with us via the internet, we may request personally identifiable information from you necessary for us to process your request for information, respond to questions, or deliver a product or service.  Personally identifiable information is any information that can be used to identify you, such as your name, physical address, e-mail address, or UPHP member number.  When you send information to us using e-mail, the information may be used by your employees and contractors who need to know the information to respond to your request and are permitted or required by law to do so.  We keep some of this information for a period of time, as determined necessary by us.

Using Electronic Mail

There are several risks that you should consider before using e-mail to communicate with UPHP.  E-mail can be circulated, forwarded, and stored in numerous paper and electronic files; e-mail can be intercepted, altered, or used without authorization or detection; e-mail senders can easily misaddress an e-mail; backup copies of e-mail may exist even after the sender deletes the e-mail; employers and online services have the right to inspect e-mail transmitted through their systems; e-mail is easier to falsify than handwritten or signed documents; an electronic message can be used to introduce viruses into computer systems.  UPHP cannot guarantee the confidentiality of internet communications.  Use of the internet is at your own risk.


UPHP has taken steps to make all information received from our online site as secure as possible against unauthorized access and use.  All information is protected by our security measures, which we periodically review and update.  We use security technology to protect you during your internet communications with us.  This security includes server authentication, privacy using encryption, and data integrity.  Your personal information is protected from unauthorized access by a secure firewall and security infrastructure.  During transmission of information using one of our internet services requiring identification and a password, your privacy is protected by Secure Socket Layer (SSL), a minimum of 128-bit encrypting software.  We employ extensive physical, electronic, and procedural safeguards to maintain the security of your information.  The health plan also conducts periodic reviews of its web security to ensure that its electronic security safeguards remain up-to-date and effective.

Changes to This Statement

UPHP periodically reviews and updates policies and security measures.  When we do so, we may need to change or update this statement and reserve the right to do so.  All updates and changes automatically apply to you without notice.

Page Last Updated: 02/1/2024