Contact Us

Upper Peninsula Health Plan (UPHP) Customer Service can help you:

  • Request or reorder your ID card;
  • Change your PCP;
  • Determine how and when to obtain referrals and authorizations; and
  • Determine benefit and financial responsibility.

Please do not email your personal health information. Not all email systems are secure. UPHP is not responsible if an unauthorized person sees your email.
Please complete the form below explaining your request.
UPHP will respond within 1 business day.

You can also contact UPHP Customer Service by phone at 1-800-835-2556 or
email UPHP at

Upper Peninsula Health Plan
853 West Washington Street
Marquette, MI 49855
Business Hours: 8:00 a.m. - 5:00 p.m. Monday - Friday (closed most holidays)

Phone Numbers

Customer Service Department

Medicaid 1-800-835-2556 (TTY 711)
Medicare 1-877-349-9324 (TTY 711)

Utilization Management Department

UPHP Claims Portal or MyMember Portal

Fax Numbers

General Fax

Utilization Management Prior Authorization Fax