Contact Us

Upper Peninsula Health Plan (UPHP) Customer Service can help you:

  • Request or reorder your ID card;
  • Change your PCP;
  • Determine how and when to obtain referrals and authorizations; and
  • Determine benefit and financial responsibility.

Please do not email your personal health information. Not all email systems are secure. UPHP is not responsible if an unauthorized person sees your email.
Please complete the form below explaining your request.
UPHP will respond within 1 business day.

You can also contact UPHP Customer Service by phone at 1-800-835-2556 or
email UPHP at customerservice@uphp.com.

Upper Peninsula Health Plan
853 West Washington Street
Marquette, MI 49855
Business Hours: 8:00 a.m. - 5:00 p.m. Monday - Friday (closed most holidays)

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Page Last Updated: 10/1/2020

Phone Numbers

Customer Service Department
1-906-225-7500

Toll-Free
Medicaid
1-800-835-2556 (TTY: 711)
Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.
MI Health Link
1-877-349-9324 (TTY: 711)
Seven days a week from 8 a.m. to 9 p.m. Eastern Time.
Medicare Advantage & Choice
1-877-349-9324 (TTY: 711)
Monday through Friday from 8 a.m. to 9 p.m. Eastern Time, with weekend hours Oct. 1 through March 31.

Utilization Management Department
1-906-225-7774

UPHP Claims Portal or MyMember Portal
1-906-225-6811

Fax Numbers

General Fax
1-906-225-7690

Utilization Management Prior Authorization Fax
1-906-225-9269