Quality Assurance Policies & Procedures

The documents below will help you learn more about the Upper Peninsula Health Plan (UPHP) quality assurance policies and procedures. For more information, call UPHP Customer Service at 1-877-349-9324 (TTY: 711), Monday through Friday from 8 a.m. to 9 p.m. Eastern time, with weekend hours Oct. 1 through March 31. The call is free.

Case Management

Quality Assurance Activities and Programs

Page Last Updated: 09/23/2020