Quality Assurance Policies & Procedures

The documents below will help you learn more about the Upper Peninsula Health Plan (UPHP) MI Health Link’s quality assurance policies and procedures. For more information, call UPHP Customer Service at 1-877-349-9324 (TTY: 711), Monday through Friday from 8 a.m. to 9 p.m. Eastern time.  The call is free.

Case Management

Quality-Assurance Activities and Programs

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Page Last Updated: 10/1/2021