TRANSPORTATION ASSISTANCE REQUEST

For urgent requests, please contact the UPHP Transportation Department at 1-800-835-2556 (TTY: 711),
Monday through Friday from 8 a.m. to 5 p.m. Eastern Time. The call is free.
The Upper Peninsula Health Plan (UPHP) provides non-emergent, medical transportation (NEMT) to medically necessary, covered services for UPHP members. UPHP provides NEMT via mileage reimbursement or transportation. Mileage reimbursement is available for members who have a vehicle, or a friend, family member or neighbor willing to transport them. Transportation is available for members who do not have a vehicle or someone to transport them. Follow the instructions below to request reimbursement or transportation. If you have any questions, please call the UPHP Transportation Department at 1-800-835-2556.
  • Mileage reimbursement is available for members who have a vehicle, or a friend, family member or neighbor willing to transport them.
  • Complete the UPHP Mileage Reimbursement Request in its entirety, no later than 90 days from your appointment to receive reimbursement for UPHP covered appointments and services.
  • You must attach your completed mileage reimbursement request, signed by the provider(s) or attach proof of the appointment, such as a letter from the office or a discharge summary.
  • If your appointment was over 400 miles round trip, attach any meal or lodging receipts.
  • If a friend, family member, or neighbor transported you to the visit, ensure they have filled out the NEMT Attestation. They only need to submit this one time. Please attach with your proof of the appointment for them to receive reimbursement.
  • Enter your requests at least five business days prior to appointments.
  • UPHP will facilitate transport by bus, cab or volunteer driver.
  • Call UPHP immediately if there is any change in your appointment date or time.
  • Call UPHP for any urgent requests at 1-800-835-2556.


Upper Peninsula Health Plan (UPHP) MI Health Link (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees.

MH_CS23TARFormV2 H1977_001_CS23TARFormV2
Page Last Updated: February 28 2024