TRANSPORTATION ASSISTANCE REQUEST

For urgent requests, please contact the UPHP Transportation Department at 1-800-835-2556 (TTY: 711),
Monday through Friday from 8 a.m. to 5 p.m. Eastern Time. The call is free.
The Upper Peninsula Health Plan (UPHP) provides non-emergent, medical transportation (NEMT) to medically necessary, covered services for UPHP members. UPHP provides NEMT via mileage reimbursement or a ride. Mileage reimbursement is available for members who have a vehicle, or a friend, family member or neighbor willing to transport them. Rides are available for members who do not have a vehicle or someone to transport them. Follow the instructions below to request reimbursement or a ride. If you have any questions, please call the UPHP transportation Department at 1-800-835-2556.
  • Mileage reimbursement is available for members who have a vehicle, or a friend, family member or neighbor willing to transport them.
  • Complete the UPHP Mileage Reimbursement Request Form no later than 12 months from your appointment to receive reimbursement for UPHP covered appointments and services.
  • You must attach your completed UPHP Mileage Reimbursement Request Form, signed by the provider(s) or attach proof of the appointment, such as a letter from the office or a discharge summary.
  • If your appointment was over 400 miles round trip, attach any meal or lodging receipts.
  • If a friend, family member, or neighbor drove you to the visit, ensure they have filled out the NEMT Attestation Form. They only need to submit this one time. Please attach with your proof of the appointment for them to receive reimbursement.
  • Enter your requests at least five business days prior to appointments.
  • UPHP will arrange a ride by bus, cab or volunteer driver.
  • Call UPHP right away if there is any change in your appointment date or time.
  • Call UPHP for any urgent requests at 1-800-835-2556.


Upper Peninsula Health Plan (UPHP) MI Coordinated Health (HMO D-SNP) is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees. Enrollment in UPHP MI Coordinated Health depends on contract renewal.

MH_CS25TARForm H1977_001_CS25TARFormV2 Accepted
Page Last Updated: April 30 2026