Member Transportation

To request a ride or reimbursement online you can complete the Transportation Assistance Request Form    or call UPHP Transportation at 1-800-835-2556 (TTY:711). 

UPHP’s Transportation Department is open Monday through Friday from 8 a.m. to 5 p.m. Eastern time. Our answering machine is available 24 hours a day, seven days a week.

Please have the following information ready when you call:

• Your name and Medicaid ID number or ID number of the person you are calling for
• A phone number that you may be reached at
• Appointment date and time
• The provider’s first and last name you will be seeing
• Address and phone number of provider
• What transportation assistance will be needed

For additional transportation benefit information, please see the UPHP Member handbook which can be found under the “Medicaid” tab on this website.