To request a ride or reimbursement online you can complete the Transportation Assistance Request Form or call UPHP Transportation at 1-800-835-2556 (TTY:711).
UPHP’s Transportation Department is open Monday through Friday from 8 a.m. to 5 p.m. Eastern time. Our answering machine is available 24 hours a day, seven days a week.
Please have the following information ready when you call:
- Your name and Medicaid ID number or ID number of the person you are calling for
- A phone number that you may be reached at
- Appointment date and time
- The provider’s first and last name you will be seeing
- Address and phone number of provider
- What transportation assistance will be needed
For additional transportation benefit information, please see the UPHP Member handbook which can be found under the “Medicaid” tab on this website.
Page Last Updated: 07/15/2021